Privacy Policy

Last Updated: April 16, 2026 This Privacy Policy explains how Gutter Empire Vancouver, operated by Bluebird Portland, LLC ("Company," "we," "us," or "our"), collects, uses, and protects your information when you visit https://gutterempirevancouver.com/ (the "Site") or interact with us. Who We Are Gutter Empire Vancouver is a trade name operated by: Bluebird Portland, LLC 6003 NE 44th Ave, Vancouver, WA 98661 (360) 997-0052 gutterempirellc@gmail.com Information We Collect We may collect the following types of information: 1. Information You Provide Name, phone number, email, and address Project details or service requests Messages submitted through forms, chat, or phone SMS consent when you opt in 2. Technical Information IP address and approximate location Browser and device type Pages visited and interactions on the Site 3. Marketing & Tracking Data UTM parameters and referral sources First page visited Cookies or similar tracking technologies 4. Security Data reCAPTCHA or similar tools used to prevent spam and abuse We only collect information that you voluntarily provide or that is automatically collected through standard website technologies. How We Use Your Information We use your information to: Respond to inquiries and provide estimates Schedule services and communicate with you Send service-related updates and notifications Send promotional messages if you have opted in Improve our website, services, and marketing Prevent fraud, spam, and abuse Comply with legal obligations SMS Messaging & Consent (A2P Compliance) By providing your phone number and giving explicit consent (such as checking an SMS opt-in box), you agree to receive text messages from: Gutter Empire Vancouver (Bluebird Portland, LLC) Message Types May Include: Appointment scheduling and reminders Service updates and project communication Estimate follow-ups Customer support messages Promotional offers (if you opt in) Important Disclosures: Message frequency varies Message and data rates may apply You can opt out anytime by replying STOP Reply HELP for assistance Consent is not required for purchase Opt-In Methods You may opt in to receive SMS messages through: Website forms on https://gutterempirevancouver.com/ Chat widgets or contact forms Verbal consent during phone or in-person interactions Written or digital agreements where applicable Proof of Consent We maintain records of your consent, including: Timestamp Method of opt-in Submission details These records are retained to comply with messaging regulations. How We Share Information We may share your information only with: Service providers that help operate our business (CRM, hosting, messaging platforms, etc.) Legal or regulatory authorities when required Professional advisors when necessary We do not: Sell your personal information Share your phone number with third parties for their own marketing Purchase or use third-party lead lists Cookies & Tracking We may use cookies or similar technologies to: Improve website functionality Track marketing performance Store basic session or attribution data You can control cookies through your browser settings. Data Retention We retain information only as long as necessary to: Provide services Comply with legal obligations Maintain business records SMS consent and opt-out records may be retained for compliance purposes. Data Security We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission over the Internet is completely secure. Your Choices You have the right to: Opt out of SMS marketing by replying STOP Request access to or deletion of your data Control cookies through your browser settings To make a request, contact us using the information below. Washington state privacy rights If you are a Washington resident, applicable Washington privacy laws may give you certain rights regarding personal information we maintain about you. Depending on the situation, those rights can include requesting access to your information and requesting deletion of certain information, subject to exceptions the law allows (for example, records we must keep for legal, security, or business purposes). To submit a request, contact us using the phone number or email in the Contact section below. Describe your request and include enough detail for us to find the relevant information. We may need to verify your identity before we respond. We will not discriminate against you for exercising rights provided by applicable law. Children's Privacy This Site is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. External Links Our Site may contain links to other websites. We are not responsible for their privacy practices. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last Updated" date. Contact Us If you have questions about this Privacy Policy: Gutter Empire Vancouver (Bluebird Portland, LLC) Phone: (360) 997-0052 Email: gutterempirellc@gmail.com Mailing address: 6003 NE 44th Ave, Vancouver, WA 98661